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How do I review my final grades online?

1. Login myBlackHawk
2. Click the ‘Academics’ tab
3. Click ‘Students click here to:’
4. Click ‘Student & Financial Aid’
5. Click ‘Student Records’
6. Click ‘Final Grades’ or ‘Midterm Grades’
7. Select Term
8. Click ‘Submit’to view your grades.

What do I do if I don’t hear from my instructor prior to the start of the semester?

E-mail your instructor! You can locate his or her e-mail address in the printed schedule book next to your course listing or from the online directory in myBlackHawk. If you don’t know who your instructor is, go to the online class schedule, search for your class, and note the listed instructor’s name there. It is important to make sure that Black Hawk College has your up-to-date contact information so that your instructors can reach you with getting-started information each term. He/she will need your BHC student e-mail address, your mailing address, and your phone number. If you provided current information recently on your college application, you should be fine. If you suspect that your information may be out-of-date, contact Enrollment Services in person or call them at 309-796-5300 or 1-800-334-1311, ext 5300 to request a change form be sent to you, as they require a signature. You may mail or fax the form back.

When can I gain access to my online course(s)?

Prior to the start of the semester, instructors send an e-mail to your BHC e-mail address about how to get started. Most courses do not “go live” until the first day of the semester. However, some instructors request that you login a few days ahead or complete some orientation activities online. Consult the BHC e-mail you receive for specific directions that apply to your course.

How do I order my books for my online classes?

To order the textbook or course packet required for your courses, you may

place your order online and have the books shipped to you. Visa and MasterCard are accepted. Questions? Contact the bookstore at the Quad Cities campus at 309-796-5500 or 800-334-1311, ext. 5500. If you will be purchasing your books with Financial Aid dollars, you will be instructed by the Financial Aid office about how and when to purchase your books.

Will I need to take tests in a proctored environment?

Most online classes do not require proctored exams; hence, course assignments and quizzes/tests are handled online. Some online classes may require you to take tests in the Independent Learning Center (ILC) at the QC Campus, the Testing Center at the East Campus in Kewanee, or other approved site where a proctor is near by. See the Proctor Approval Form for instructions on how to arrange for a proctored test at a site other than BHC. Your course syllabus will indicate whether proctored testing is required for one or more tests in your class.

Which CMS should I use? Do I need an access code?

Two course management systems (CMS) are common at BHC. Each online course uses one of them. You can access courses using Canvas through myBlackHawk in your MyCourses channel once you have registered. Most online courses at BHC use this CMS. A few classes at BHC use Course Compass or Moodle as their CMS. If your class is one of these, you may purchase an access code with your textbook or receive instructions about how to access the course directly from your instructor via email prior to the start of class.

What’s a Course Management System? (CMS)

A course management system is a software program that houses an online course. All elements of the course are included there, including the syllabus, discussion board, course materials, assignment guidelines, etc. Most classes at BHC use Canvas for its course management system.