What is a Loan Servicer?

A loan servicer is a company that handles the billing and other services on your federal student loan. The loan servicer will work with you on repayment plans and loan consolidation and will assist you with other tasks related to your federal student loan. It is important to maintain contact with your loan servicer. If your circumstances change at any time during your repayment period, your loan servicer will be able to help.

Students should update their contact information with Federal Student Aid (FSA) at studentaid.gov/login to ensure their loan servicer has updated information.

Your Loan Servicer will contact you concerning repayment. You may also access your loan servicer information, as well as your loan history, on the National Student Loan Data System.

Category: Frequently asked questions about financial aid and loans
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