Instructor: L. Garrison, MS
Make every patient feel welcomed as they walk into a health care facility. Learn exercises in judgment, independent action and coping graciously with interruptions.
Topics will include:
- Business and work ethics
- Patient/provider relations
- Scheduling and records management
- Generational attitudes
- Career path
- Customer service skills
4 Thursdays Mar. 5 – Mar. 26 5:30 – 7:30 p.m.
CRN 10886 Outreach – Rm. 403 Tuition Fee $175