Medical Receptionist

Program Description

Medical Receptionist

Instructor: L. Garrison, MS

Make every patient feel welcomed as they walk into a health care facility. Learn exercises in judgment, independent action and coping graciously with interruptions.

Topics will include:

  • Business and work ethics
  • Patient/provider relations
  • Scheduling and records management
  • Role-playing
  • Humor/stress
  • Professionalism
  • Generational attitudes
  • Career path
  • Customer service skills

4 Thursdays        Mar. 5 – Mar. 26          5:30 – 7:30 p.m.

CRN 10886         Outreach – Rm. 403   Tuition Fee $175