Emotional Intelligence (EI) has been named one of the top ten skills by the World Economic Forum. It is defined as managing your emotions and realizing that how you show up every day affects the morale and productivity of others. Employees are your best asset. How they interact is key to their level of engagement and the effort put forth when contributing to the overall success of the company. This session will focus on:
- What EI is and what it looks and sounds like in our everyday interactions with others, both personally and professionally.
- Understanding the neuroscience of EI.
- Impact of engaged employees in the workplace.
- The damage actively disengaged employees can do to any organization’s morale, productivity and retention of engaged employees.
- How leaders influence employee engagement.
Presenter: Donna Honold
Location: Quad-Cities Campus, Bldg. 1, Rm. B13
Fee: $235
Class Sections & Dates:
- Thursday, March 7, 9 a.m. to 12 p.m. (Class ID: 1528)
- Thursday, May 2, 9 a.m. to 12 p.m. (Class ID: 1529)