Dental Business Management

Program Description

Dental Business Management
Instructor: S. Costello, RDA, Dental Office Manager
Prerequisite: Basic Windows skills
Students will learn the essential skills for managing the business aspects of a dental practice, becoming an administrative dental assistant and managing a dentist’s office. Learn about dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, procedural and diagnostic coding (CDT-5), and other office responsibilities including arranging staff scheduling and staff meetings.

Students should enroll in this program if they are interested in entering the non-clinical side of dentistry. This program will provide entry-level administrative assistant training to put the student on a path for team leadership or management. Before the first class, purchase required textbook at
The Certified Dental Office Assistant Exam (CDOA) exam is available upon successful completion of the class through National Career Certification Board (NCCB).

8 Thursdays    Sept. 26 – Nov. 21    6:00 – 8:30 p.m.
CRN 81151    Outreach – Rm. 405    Tuition Fee $395
(No class on Oct. 31)

Required Textbook Purchasing Procedure
For a list of PaCE textbooks, visit
Click on campus location (Hawk’s Hub (QC) or East Campus).
Click on (Order Textbooks) in the Textbooks box.
Select Term (Fall 19), Select Department (Adult Ed)
Click on your course name under Select Course and click (Add Selection).
Click on (Get Course Materials) to see your book title.
Payment options – debit, credit, or pay at pickup.
Delivery options – ship to home, pick up at East Campus or pick up at Quad-Cities Campus.