Computer Information Technology – IT Support Technician (AAS)

Program Description

This degree is offered at the Quad Cities Campus.

The Computer Information Technology Associate in Applied Science degree is a multi-disciplinary degree designed to produce graduates with the knowledge necessary to work in today’s information technology environment.

All students will study a variety of introductory courses consisting of HTML, networking, Windows and Linux operating systems, security, hardware, programming logic and Microsoft Project. With this strong foundation, students can go into depth by selecting a track for specialization. Tracks include IT Support Technician, Network Administration and Application Developer. This degree is designed so that an individual may complete one of the related certificate programs (IT Support Technician Certificate, Web Developer Certificate, PC Application Programmer Certificate, Network Technician Certificate and Network Administrator Certificate), and then complete the Computer Information Technology Associate’s degree.

Individuals may also enroll directly in the Computer Information Technology program without any prior coursework. The two-year course of study culminates in the internship which provides valuable on-the-job experience. Many of the courses prepare students for industry-related certifications including CompTIA’s A+ and Network+ and Security+ certifications, Microsoft’s MCITP (Microsoft Certified IT Professional) and MTS certification, Cisco’s CCNA and CCENT certification, and CIW (Certified Internet Web Professional) Foundations exam.

IT Support Technician work involves installing, configuring, repairing, and managing computer hardware and software. Network Administration work manages the back-office by building and configuring networks, installing and configuring servers and workstations, troubleshooting hardware, network, and related problems including routers and switches. Application Developer work includes designing and creating programs for multiple platforms and devices such as desktop, mobile, and web using C#, JavaScript and PHP along with technologies such as HTML, CSS3, SQL, ASP.NET, ADO.NET, Rich Internet Applications and responsive web design.

Suggested Courses

Course (Credit Hours):

First Semester

CIP 170 Web Page Development (3)
CIP 190 Team MS Office/SharePoint (3)
CS 105 Computer Science Principles (3)
ITS 116 Computer Hardware (3)
ITS 125 IT Professional Skills (1)
NETW 120 Basic Computer Networks (3)

Second Semester

ENG 101 Composition I (3)
ITS 112 Operating Systems (3)
ITS 118 Computer Troubleshooting (3)
NETW 170 Intro to Information Security (3)
BE 146 Microsoft Excel (3)

Summer Semester

General education course in Humanities, Social Sciences, Science, or Non-Western Studies category (3)

Third Semester

NETW 125 Cisco I (3)
NETW 167 Scripting for Administration (3)
NETW 210 Windows Workstation (3)
NETW 251 SharePoint Administration (3)
1Technical Elective (3)

Fourth Semester

CIP 201 Microsoft Project (3)
ITS 216 Advanced PC Hardware/A+ Prep (3)
NETW 215 Windows Server – Spring Only (3)
NETW 290 Internship (1)
SPEC 101 Principles of Speech Communication or
SPEC 111 Business and Professional Comm (3)
1Technical Elective 2

1Suggested Technical Electives:
NETW 145 Cisco II (3)
NETW 255 Advanced Networking/N+ Prep (3)
NETW 274 Ethical Hacking – Spring Only (3)
NETW 280 Network Defense – Spring Only (3)

Minimum total hours required for degree: 64