Student Information - Black Hawk College

Student Information

New information coming about Summer 2021 and Fall 2021, stay tuned for the updates!

Although face-to-face classes are limited to labs this spring, BHC is still open to students who can utilize campus bookstores, computer labs and meet with advisors and other staff as needed. All student services are also available virtually. If you do come to campus, please follow all guidelines.

The Spring 2021 semester begins Tuesday, Jan. 19. All classes will be online only for the first week, through Friday, Jan. 22. The two weeks following spring break will also be virtual.


Campus Access and Safety Guidelines

What are the safety procedures for students?
August 6, 2020

  • All students will be required to acknowledge the COVID-19 Response and Control Guideline. This acknowledgment will be available on Canvas on Monday, August 17 and must be completed no later than Friday, August 28. This form is a one-time acknowledgement required of all students.
  • Each student who will physically visit the campus must read and sign the COVID-19 Certification for Campus Access. This form will also be available on Canvas and your acknowledgement of the form will act as your signature. This form only needs to be acknowledged/submitted once. Students under 18 who will physically be attending a BHC site must return the paper form with a parent signature. Paper forms can be submitted to the attention of the Vice President for Student Services.
  • A COVID-19 Optional Online Screening tool is available for students to answer the screening questions prior to your visit to on campus to expedite your entry process. Upon successful completion of the screening questions, you will be issued a one-day access code via email to show at the door. On August 17, the screening tool can be found by logging into myBlackHawk home page or you can complete the screening questions at the door of the building.

When is wearing a mask required?
August 4, 2020
All students, staff and faculty will be wearing masks in accordance with state guidance. Masks are required and BHC students are responsible for making sure you come to campus prepared to learn and prepared to respect the current guidelines related to social distancing and wearing of masks/face coverings when entering the building.

Is there a time or place where I may remove my mask?
July 1, 2020
According to COVID-19 Response & Control Administrative Guideline: Masks/Face Covering: All individuals on campus must wear a mask and/or face covering when:

  • In a public space or common area on campus (i.e. hallways, restrooms) or
  • Whenever within six (6) feet of another individual.

Use of mask in controlled setting. An individual may choose to remove his/her mask or face covering in a controlled setting on campus if:

  • The setting is not a public space or common area (i.e. personal office, reserved meeting room where social distancing is strictly enforced), and
  • No one will come within six (6) feet of the individual without advance notice (i.e. visitor knocks on office door before entering).

Area/Operation and Restrictions
August 4, 2020

Advising / Student Services Limit computer use in reception area (every other station).
Bookstore Limited number of customers in store, social distancing and plexiglass protection.
Food service
Closed until further notice. Vending machines remain open.
Drinking fountains Bottle refillers are functioning, but the bubblers will be out of service until further notice.
Fitness Center / Aquatic Center Gyms, weight room and facilities closed until further notice. Some instructional, athletic exceptions may be approved.
Library The library will be open virtually for the Fall semester. Virtual services are available online or can be requested at The physical library space and computer labs are closed until further notice.
Hawk's Nest Closed until further notice.
Veterans Resource Center Closed until further notice. However, appointments are being made to see students.

What is BHC doing to keep the community safe?
July 1, 2020
The college will continue to follow the CDC and IDPH guidelines. The BHC administrative team meets regularly to monitor the situation, to review rapidly developing guidance from national, state and local authorities, and to coordinate across departments to address and respond to needs. Until further notice, the college is engaged in several social distancing practices to help slow the spread of the virus. In-person instruction for the summer has been suspended, all student activities on and off campus including travel have been canceled, and events that cannot follow social distancing protocols have been canceled.

If a case of COVID-19 occurs on campus, what will happen?
July 1, 2020
Black Hawk College will work with and at the direction of the Illinois Department of Public Health to take immediate steps to respond to any health and safety risk to students, employees and our communities.

Will COVID-19 testing be available for students, staff and faculty?
July 1, 2020
Black Hawk College has arranged with the local Community Health Centers to provide testing if and when there is a potential exposure on campus.

Will I need a parking pass?
July 1, 2020
Yes. Both the Quad-Cities Campus and East Campus will require parking passes. They are available at the bookstores, Bursar's Office and campus police departments.

If you plan to access campus, we encourage you to purchase a parking pass if you will be on campus for more than 30 minutes more than once in a month. The guest parking spots are designated for guests, not students, staff or faculty.

Classes and Scheduling

New information coming about Summer 2021 and Fall 2021, stay tuned for the updates!

How will classes be offered this fall?
August 4, 2020
Modifications of the format for offering courses have been made and are current in the Schedule of Classes. Students have been notified of any changes that took place and modified their schedule. 

View the Types of Instruction at BHC (PDF)

Are synchronized Zoom or Canvas conference courses going to be offered at the times currently listed or will scheduled times change?
July 1, 2020
Based on the feedback received from students this spring, synchronized classes (classes taught remotely with a designated meeting time) will be offered at the time currently listed on the schedule.

What classes are considered classes that cannot be offered online and will be face-to-face?
July 1, 2020
Many Career and Technical Education (CTE) courses that required hands-on learning or courses that simulate work experience will require face-to-face interaction. Many general education courses that are common lecture courses will be converted to an online environment that may include synchronous lectures that allow you to interact with your faculty and classmates.

Would BHC possibly open the campus during the term, i.e. COVID vaccine becomes available?
July 1, 2020
Black Hawk College will continue to monitor the situation and make decisions about access to the campus that are consistent with the safety of our faculty, staff and students.

To accommodate students deciding to enroll late, how late can they still enroll?
July 1, 2020
Students are encouraged to enroll as soon as possible to prepare for the start of the term. However, if a student has not enrolled in classes by Friday, Aug. 14, the student will need to seek permission to enroll from an administrator and the faculty member for the course(s) being considered for fall registration.

Will the campus close in total after Nov. 30?
August 4, 2020
For the health and safety of our students, where possible, any in-person instruction will move to online formats such as Zoom and continue from Thanksgiving break to the end of the term. Students are encouraged to refer to their course syllabi for additional direction.

What about classes that are impossible to deliver online, like arts, performance, equestrian classes and/or labs?
July 1, 2020
Faculty members are working with administration to determine the courses that must be delivered in an in-person delivery model. Those that must be delivered in that model are being scheduled as such.

Will the campus be open for other academic purposes, like the library and Advising?
August 4, 2020
As of June 1, the college campuses began engaging students in-person for advising, registration, paying bills and accessing the bookstores. Libraries are closed for the Fall at both campuses. The library is available virtually online or See details in Student Services FAQs.

Will we be charged online tuition rate for our classes?
July 1, 2020
Online courses will be charged at $149 per credit hour as currently approved by the BHC Board of Trustees. Face-to-face courses that will remain in that format will be charged at the tuition rate consistent with your current residency (i.e. out-of-district, in-district, out-of-state).

Are online classes more expensive than face-to-face classes?
July 1, 2020
Online and face-to-face classes both have similar and unique expenses associated with them. Online courses are charged at a tuition rate of $149 per credit hour, which is the same rate as face-to-face in-district tuition. For students whose home location is outside of District 503 or out-of-state, exclusively online courses may be more affordable than face-to-face courses.

Will BHC offer a pass/fail option for fall?
August 4, 2020
At this time, Black Hawk College does not plan to offer classes as pass/fail for Fall 2020.

Athletics and Ag Competitive Teams

Will Fall 2020 athletics occur?
August 4, 2020
All athletic scholarships will be awarded accordingly and teams will practice this fall. However, due to guidelines being shared by the National Junior College Athletic Association (NJCAA), all BHC athletic teams, with the exception of golf, will resume during the spring 2021 term.

Will the ag teams compete?
August 4, 2020
Ag competitive teams will continue at BHC during the fall semester and that will include livestock judging, horse judging, western equestrian team, hunt seat equestrian team and soils judging. Participation in competitive events will require the ability to successfully meet social distancing requirements for the protection of students. All ag competitive team scholarships will be awarded accordingly, and BHC will continue to honor scholarships awarded regardless if the program is inactive due to COVID. Students will be expected to fulfill the scholarship requirements to maintain the scholarship.


Is housing still available if the classes are now online?
August 4, 2020
Student housing is still available for students who are considering living on campus. Housing is managed independently from the college by Bluffstone Properties. For more information on housing arrangements, please contact:

The Villas (QC Campus) | 309-203-1980 |
Prairie Pointe Apartments (East Campus) | 309-852-0093 |


What technology assistance will be available?
August 14, 2020
Computer laboratories will be open in Building 1 Room 305, and Building 3 Room 101 at the Quad-Cities Campus, and Building B Room 208 at the East Campus, starting Monday, Aug. 17 with limited capacity, on a first-come, first-serve basis, adhering to social distancing requirements.

Laptops are available to all students regardless of their program of study and can be requested by contacting the following individuals:

Rachel McCaughey | 309-796-5176 |
Jen Holldorf | 309-796-5133 |

A limited supply is available, and laptop loan applications for Fall 2020 will begin being accepted July 15, 2020.

Will the campus be accessible for internet connection throughout the semester?
July 1, 2020
The college's internet connection is available via the Building 3 parking lot at the Quad-Cities Campus and at the East Campus, even when campus facilities are closed.

What computer hardware and software (including Respondus) will I need to access online courses?
July 1, 2020
The vast majority of the programs/courses at Black Hawk College use the minimum technology requirements posted on the website. Specific programs such as computer science may have additional requirements. Please contact the department chair for your program of study to determine if there are additional technology requirements.

I don’t have internet access at my home, so how can I participate in online classes?
August 17, 2020

  • Some internet service providers are offering temporary, free service to students who need to study remotely.
  • There are community resources available at local libraries. Some of them have computers for the public to use, and students who have their own laptops can use the library’s WiFi when they are in range of the building.

Here are links to several Quad Cities libraries in Illinois:

Here are links to several Quad Cities libraries in Iowa:

Is tech support available?
July 1, 2020
If you need technology support so that you can keep up with your classes, email the ITS Help Desk at to create a support ticket. Please include an email and a call back number, if possible, and someone will assist you as quickly as they can. You can also call 309-796-5555. We will do what we can to help.

Student Services

Accessing student services

How will students access student services?
July 1, 2020
Students will be allowed to access services on campus, as available. When accessing on-campus student services, students should follow these guidelines:

  • Call ahead. Because some college personnel may be performing work remotely and/or working staggered shifts.
  • Make an appointment. Students should make every effort to schedule an appointment for visits for on-campus services.
  • No gathering or congregating. Students accessing services on-campus are required to wear face coverings and maintain six (6) feet social distance with other individuals.

Are campus visits available?
July 1, 2020
Recruiters are available at the Quad-Cities Campus by appointment Monday-Friday from 8 a.m. to 5 p.m. East Campus hours may vary, and remote meetings through Zoom are available by appointment. Individual tours are available; however, there is limited access to the campuses.

Is it too late to apply for admission?
July 1, 2020
Prospective students may still complete an application. Applicants should still expect to receive a Welcome Letter within one week from the date of application.

Who can I talk to about next steps?
July 1, 2020
Admissions staff are available via both phone and email to provide answers and counseling regarding enrollment at Black Hawk College. This includes, but is not limited to, program selection, questions related to the application process, steps to enroll and placement testing.

  • Gabriella Hurtado | | 309-796-5341
    • Event invitations
    • Questions regarding travel, events and contact point for school counselors.
  • Mikael Gibson | | 309-796-5344
    • Adult admissions
    • Navigating employer tuition assistance
  • Samantha Rux | | 309-854-1724
    • East Campus event invitations
    • Questions regarding travel, events and point of contact for school counselors.
  • General questions | Submit online or email

What about campus tours and events for potential and new students? Are these canceled?
April 15, 2021
Small tour groups are being conducted. Prospective students are encouraged to call to schedule ahead of coming to campus. Student Life is coordinating remote events and some small group events (50 people or less) where social distancing can be honored.


How do I get in touch with an educational advisor?
August 4, 2020
Advisors are available in person, via email and by phone to answer your questions and to help plan your fall classes. Advisors are available to meet with you virtually as well. Advising offices are open for face-to-face appointments Monday-Friday from 8 a.m. to 5 p.m. by appointment. You can easily schedule an appointment one of three ways:

  • By phone: 309-796-5100 (Quad-Cities Campus) and 309-854-1709 (East Campus)
  • Online: myBlackHawk – Student tab
  • Email:

You may also email an educational advisor with any questions or concerns at or you may contact advisors directly:

Quad-Cities Campus

East Campus

TRIO Success Coaches

Dual Credit Coordinators

Quad-Cities Campus

East Campus

Business/Bursar's Office

How do I contact the Bursar's Office?
August 4, 2020
Many business office transactions can be handled remotely. However, staff are available on both campuses to support you if you need to drop in Monday-Friday from 8 a.m. to 5 p.m. Our office contact information is listed below.

For student account or payment questions:

To make a payment online: Students can log into their myBlackHawk account, clicking the Student Billing tab and selecting the Make a Payment Online link. Once you have selected the term being paid, you will be taken to a page for Official Payments to complete your transaction. Additional payment processing fees are applied with online payments.

To make a payment over the phone: Call 309-796-5200, option 0. Additional payment processing fees are applied with telephone payments.

To set up a payment plan for Fall 2020: Three- and four-installment Payment Plans are now available for the fall semester. Initiate your plan online by logging into your myBlackHawk account, clicking the Student Billing tab and selecting the Setup a Deferred Payment Plan link. You will need to make your first payment at the time of setup.

1098-T tax forms: Current and past students can view and print their 1098-Ts by logging into their myBlackHawk account, clicking the Student Billing tab and selecting the Access my Electronic 1098-T link.

The information listed above is to inform you of how services can be handled remotely. Please know that all of the services listed above can also be completed in-person, on-campus during the business hours listed above. If you are attempting to complete a transaction online and have questions, please give us a call at 309-796-5200, option 0.

Career Services

How can I get help from Career Services?
July 1, 2020
Career Services will be available remotely and through limited face-to-face office hours Monday-Friday from 8 a.m. to 5 p.m. Appointments are strongly encouraged. Feel free to call 309-796-5129 to schedule an appointment.

Résumés: Students who have résumés that need reviewed can send their rough drafts to Angela Striegel at All correspondence sent through email will be addressed in a timely fashion.

Interview prep: If you have an interview coming up and need assistance with how to answer tricky questions and how to make a strong, first impression, please send all questions to We can also discuss strategies to have a high impact in a virtual interview.

Job postings and applications: Jobs will continue to be updated on the College Central website. Click on Career Opportunities to see who is hiring. Questions related to filling out job applications can be directed to

All other questions for the Career Services office can be directed through email to Email is being checked periodically throughout the day.

Disability Support

How do I get in touch with someone from Disability Services?
August 4, 2020
Disability Services will be available remotely and through limited face-to-face office hours Monday-Friday from 8 a.m. to 5 p.m. Appointments are required.

Students should contact Rachael Weeks, Disability Resources Coordinator, at or call 309-796-5903 with any questions or concerns regarding accommodations.

Arrangements can be made for instructional exams to be taken remotely, off-site and by appointment on site for Disability Services. Please contact the Disability Services Offices to make appropriate arrangements. If a student needs additional help with testing accommodations or any additional questions, students may contact the Disability Services Offices to resolve any issues.

Disability Services will continue to send out updates and direction as decisions are made. If you have any questions or concerns in regards to your accommodations or are looking to seek accommodations, please email

Enrollment Services & Records (Registrar)

How can I contact Enrollment Services?
August 4, 2020
Enrollment Services – the office that houses admissions, records and registration information – is open Monday-Friday from 8 a.m. to 5 p.m. if you need to handle a transaction in person. Many processes can be handled remotely as well.

  • Outgoing transcripts requests can be made online. If you have questions on transcript processing status or need an alternate method for ordering, contact Amy Snyder at
  • If you have questions about Black Hawk College receiving your transcript, email
  • For questions regarding midterm or final grades, email
  • For questions regarding in-school deferments, email
  • For questions regarding transcript evaluations (transferring of credit to Black Hawk College), contact Betty Wadsworth at
  • For enrollment and degree verification questions as they relate to employment, insurance discounts or related issues, email
  • For questions related to graduation petitions, contact Betty Wadsworth at
  • Questions related to International Admissions should be directed to Heather Bjorgan at
  • If you are a recent graduate and have questions about transferring, email
  • For questions related to the Registrar’s Office but not listed above, contact Amy Snyder at
Financial Aid

Where do I go to get financial aid help?
August 4, 2020
Quad-Cities Campus: Financial Aid Office staff are available Monday-Friday from 8 a.m. to 5 p.m. and may also be reached at 309-796-5400 or Students wishing to meet with a specific advisor on campus are encouraged to contact the office in advance to confirm availability.

East Campus: Financial Aid Office staff will continue to be available remotely to East Campus students at 309-796-5400 or

To submit documentation: Students needing to submit documentation can mail, fax or email their documents.

Mail: BHC Financial Aid Office
6600 34th Avenue
Moline, IL 61265
Fax: 309-796-5447
Please redact any sensitive information.

For students who wish to submit documentation electronically, we recommend Adobe Fill & Sign for students who don’t have printers and Adobe Scan for students who have paper documents to submit. Students who wish to complete paper documents may contact the Financial Aid Office to request paper documents be mailed to their home address.

Additional information:

  • Financial Aid forms and other resources are available online.
  • Please allow 10-15 business days for all document processing.
  • Students are encouraged to monitor their myBlackHawk email for financial aid updates and notifications.
  • Once registered, students should allow 24-48 hours for financial aid awards to update on myBlackHawk.
  • Loan requests may be submitted online for both the summer and fall semesters.
  • Scholarship checks – Please mail scholarship checks to Black Hawk College Financial Aid Office, 6600 34th Ave., Moline, IL 61265.
  • GI Bill recipients – Legislation regarding GI Bill benefits to address colleges changing to an online format for many courses has been approved. Your benefits will not be negatively impacted by the change to online delivery.
  • Talk before your drop – Federal rules require that students repay federal student aid when they do not complete 60% of the semester. If you begin courses but later consider withdrawing, please contact the Financial Aid Office to discuss the impact of a withdrawal on your current and future financial aid eligibility.

What Library services are available?
January 2021

While the physical library spaces and computer labs are currently closed, the Library is open virtually.  Services are available online or can be requested at The BHC librarians are ready to assist you with your research and reading needs!

Research assistance

  • Students needing research help are encouraged to contact us at The librarians can assist you via email or can set up a Zoom meeting.
  • The online Research Skills Tutorial will guide you through all the steps of the research process.
  • Watch our Video Tutorials to learn more about using the library’s online resources.
  • The How-To Access Library Resources section on the Library homepage has PDF guides for finding and accessing library resources.


  • The Library’s digital collections, include databases for journal articles, reference resources, eBooks, audiobooks, and streaming videos.
  • When you access our databases from off campus, you will be asked to sign in with your myBlackHawk username and password.
  • Need help developing business, technology-related, and creative skills?  Go to LinkedIn Learning and Get started by creating your LinkedIn Learning account.


  • The Libraries are lending print books and DVDs requested through the Library Catalog or I-Share. You will be notified when and where requested materials will be available for contact-free pick-up.
  • The Libraries will also be offering digitization of print book chapters requested through the Library Catalog. Requested material will be sent to you via email attachment.
  • Digitization and Contact-free pick-up requests may take up to 5 business days to fulfill, so please plan ahead.
  • eBooks can be found in the Library Catalog or in the collections on the Books & eBooks webpage.
  • Find popular fiction and nonfiction e-books or audiobooks in our OverDrive or eRead Illinois collections.

How do I return my library materials?

If you have materials to return, book returns are available at both campuses at these locations:

  • Quad Cities Campus--next to the Welcome Desk in Building 1
  • East Campus--in the lobby of Building A near the Hoge Auditorium

If you need help or have questions, please do not hesitate to contact the Library at or 309-796-5700.

Perkins Career Program Support Services

What is the laptop loan program?
July 1, 2020
Students enrolled in Black Hawk College Career and Technical Education programs (any certificate or AAS program) may borrow a laptop computer for the summer semester. Submit an application online.

Student Life and New Student Orientation

Will there still be student life and student activities with many classes moving online?
July l, 2020
Student life and student activities at Black Hawk College will continue. Our Student Life Office is actively engaged in planning both face-to-face and remote programming for students to have meaningful and engaging experiences while enrolled at BHC.

Students who would like to keep involved and share suggestions are welcome to contact Jana Koch, Director of Student Life and Engagement, at All students are encouraged to check out our Hawk’s Hangout, our virtual student union that allows students to connect with the college and each other without being physically on campus.

What about orientation?
August 4, 2020
All new and returning students are invited to participate in our upcoming Welcome Week activities that have been extended for the first several weeks of the fall semester. Students are also encouraged to register for How to @ the Hawk sessions to boost their success for Fall 2020 term. The series will offer a variety of one-hour virtual sessions aimed at strengthening students’ success strategies both academically and personally.

A Zoom link will be provided 24 hours before the session via email to all registered participants.

Students are also encouraged to check out upcoming campus programming and events that have been planned for the fall semester using our events calendar and the Student Life pages.

TRIO Student Support Services

How do I contact the TRIO program?
April 13, 2021

TRIO services are available in person, via email and phone to answer your questions and to help plan for your Summer & Fall classes. We continue to take registration appointments by appointment on campus and/or remotely Monday-Friday from 8 a.m. to 5 p.m. *Accommodations can be made if later remote appointment times are needed.

We are offering appointments, including Summer and Fall registration, general advising, transfer assistance and more. Please reach out to us via phone (309-796-5138) via text (833-820-2299) or myBlackHawk email and we will find a time that works for you to talk with us.

We are offering additional services, such as workshops, academic coaching and financial literacy, in a virtual format. We plan to offer in person (or hybrid) sessions Fall 2021.  TRIO’s iGrad, a virtual financial literacy program, helps improve your financial skills by playing games, searching for scholarships, tracking your student loans, or participating in live webinars. TRIO’s Student Lingo provides virtual modules to build your academic and personal skills, including time management and stress management techniques, test-taking and note-taking strategies, goal setting and more!

Check your myBlackHawk email, BHC TRIO texts and our TRIO Facebook page for regular TRIO updates.

We are accepting applications to join TRIO SSS. If you have questions regarding the application process, please contact Lisa Hansen at

We will answer phone calls, emails and text messages as promptly as possible! Please reach out when you have questions or concerns.


Is tutoring available?
April 13, 2021

Face-to-face tutoring will remain available on a by-appointment basis via Zoom, and limited in-person tutoring through summer 2021.  In person walk-in hours will be available Fall 2021 from 10am to 2pm.  Virtual Zoom evening walk-in hours will also be available Fall 2021, hours TBD.  As always, to schedule an appointment, whether in person or remote via Zoom, fill out a tutor request form.

Also feel free to reach out via email with specific class-related questions or requests for resources. For specific questions concerning tutoring, contact Lisa Hansen at remains available to all students 24 hours per day (some subjects have limited availability). Feel free to use as often and as much as you need to! If you run out of hours, email Lisa Hansen at for more.