It is Black Hawk College’s policy to apply all awarded grants, scholarships and/or loans toward a student’s balance due before being eligible for a refund. A student’s balance due can include: past due tuition, fees, returned checks, fines or other obligations. A student may receive a refund after their balance due is paid in full and funds still remain available on the account. Refunds are made payable to the student and are processed by the Bursar’s Office. Every attempt will be made to issue authorized refunds by the end of the fifth week of classes each semester.
Refunds will be disbursed through the BankMobile system, unless a credit card was used for payment during a semester. Students must login to their account on www.refundselection.com and select their refund preference. The three refund preference options are: paper check, deposit onto their BankMobile card, or deposit to an outside bank account. After three weeks of not selecting a preference option when a refund is due, BankMobile will issue a paper check. If a student made any payments by credit card during the current semester, the Bursar’s Office will first disburse refunds to the credit card used, up to the amount paid. If a refund is larger than what was charged via credit card, then the Bursar’s Office will issue a refund via the BankMobile process.
Important Dates to know when dropping a class:
A student may receive a refund on their account after dropping a class. Timing is critical when dropping a class and effects the refund amount, if any. Please remember that it is the student’s responsibility to withdraw or drop their classes. If a student is considering dropping a class, please see the dates listed below by semester:
|If you drop a 7-16-week class between:||You will receive:|
|Tuesday, Nov. 1, 2016 – Monday, Jan. 16, 2017||100% refund|
|Tuesday, Jan. 17, 2017 – Monday, Jan. 23, 2017||75% refund|
|Tuesday, Jan. 24, 2017 – Monday, Jan. 30, 2017||50% refund|
|Tuesday, Jan. 31, 2017 – End of semester||No refund available|
No refunds will be issued after the first day of a minimester class.
The above list of refund dates is not inclusive. Courses shorter than seven weeks have prorated refund dates. For detailed information on shortened course refund schedule, visit Enrollment Services.
Additional items to keep in mind:
• The deadline may be on the weekend. If so, please e-mail firstname.lastname@example.org with the information regarding the class you would like to drop. If the date stamp on your email is before the deadline, it will be processed on the next business day and considered to be dropped by the deadline.
• Check your myBlackHawk account within a day or two to be sure the drop was processed.
• You may exchange the same number of credit hours during a refund period at no additional charge. Example: If you drop ENG 101 and add PSYC 101, you will not owe any additional tuition or fees.
Financial aid refunds
Specific information related to financial aid at Black Hawk College can be accessed at the Financial Aid Office webpage.
Refund appeal process
If you have extenuating circumstances regarding your refund, submit a refund appeal (see document linked below). It must be submitted no later than the last published day of finals. Submissions for current term only, not previous terms.