Code of Conduct

Black Hawk College Financial Aid Office employees are expected to maintain the highest standards of conduct in all aspects of the administration of their duties, specifically including all duties conducted in dealing with any entity involved in any way with financial assistance. This pertains regardless of whether said entities are involved in a government-sponsored, subsidized or regulated activity.

Any Black Hawk College employee who is either directly involved with financial assistance or indirectly involved with financial assistance should:

  • Never take any action for his or her personal gain or benefit.
  • Never take any action that he or she believes is or might be contrary to law, regulation or the best interests of the students and parents we serve.
  • In every circumstance, ensure that the information given to students and parents is accurate and unbiased and does not reflect any preference arising from actual or potential personal or institutional gain.
  • In every instance be objective in making decisions and advising the college regarding any institution involved in any aspect of student financial assistance.
  • Never solicit or accept anything from an entity involved in the making, holding, consolidating or processing of any student loans, including anything of value, including reimbursement of expenses for serving on an advisory board or as part of a training activity of or sponsored by any such entity.
  • Always disclose to the college any involvement with or interest in any entity involved in any aspect of financial aid.

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