Refund Policy

Refunds:
It is Black Hawk College’s policy to apply all awarded grants, scholarships and/or loans toward a student’s balance due before being eligible for a refund. A student’s balance due can include: past due tuition, fees, returned checks, fines or other obligations. A student may receive a refund after his/her balance due is paid in full and funds still remain available on the account. Refunds are made payable to the student and are processed by the Bursar’s Office.


Refund Process:

BankMobile:  Most refunds will be disbursed through the BankMobile system, via the student’s Black Hawk College ID Card.  Click here for full details on the ID Card. Once you receive your student ID in the mail, log into your account at Refundselection.com and select your refund preference. The three refund preference options are: direct deposit to a personal checking or savings account, a paper check delivered via US Mail, or open a BankMobile Vibe account. If a refund preference is not selected, a paper check will be mailed to the student after BankMobile has held the funds for three weeks.

Electronic Payment Refunds: If any electronic payments were made through the student’s myBlackHawk account (credit card, debit card, E-Check) during the semester, the Bursar’s Office is required to first disburse refunds back to the credit card, debit card, or E-Check account used. If a refund due to the student is larger than what was paid electronically, then the Bursar’s Office will issue the remainder of the refund via the BankMobile process.


Important dates to know when dropping a class:
You may receive a refund on your account after dropping a class. Timing is critical when dropping a class and affects the refund amount, if any. Please remember that it is your responsibility to withdraw or drop your classes. If you consider dropping a class, please see the dates listed below by semester:

Fall 2019:

If you drop a 16 week or a 1st 8-weeks class between: You will receive:
Tuesday, April 2, 2019 – Sunday, Aug. 18, 2019 100% refund
Monday, Aug. 19, 2019 – Sunday, Aug. 25, 2019 75% refund
Monday, Aug. 26, 2019 – Monday, Sept. 2, 2019 50% refund
Tuesday, Sept. 3, 2019 – End of Semester No refund available

Minimester:

If you drop a Minimester class between: You will receive:
Tuesday, Nov. 5, 2019 – Sunday, Dec. 15, 2019 100% refund
Monday, Dec. 16, 2019 – End of Minimester No refund available

Spring 2020:

If you drop a 16 week or a 1st 8-weeks class between: You will receive:
Tuesday, Nov. 5, 2019 – Sunday, Jan. 12, 2020 100% refund
Monday, Jan. 13, 2020 – Monday, Jan. 20, 2020 75% refund
Tuesday, Jan. 21, 2020 – Monday, Jan. 27, 2020 50% refund
Tuesday, Jan. 28, 2020 – End of Semester No refund available

NOTE: The above list of refund dates is not inclusive. Courses shorter than seven weeks have prorated refund dates. For further details on shortened course refund schedules, please visit Enrollment Services on campus or send us an email from your myBlackHawk email account to registrar@bhc.edu.


Additional items to keep in mind:

  • The deadline may be on the weekend. If so, please email registrar@bhc.edu with the information regarding the class you would like to drop. If the date stamp on your email is before the deadline, it will be processed on the next business day and considered to be dropped by the deadline.
  • Check your myBlackHawk account within a day or two to be sure the drop was processed.
  • You may exchange the same number of credit hours during a refund period at no additional charge. Example: If you drop ENG 101 and add PSYC 101, you will not owe any additional tuition or fees.

Financial aid refunds:
Specific information related to financial aid at Black Hawk College can be accessed on the Financial Aid Office page.

Refund appeal process:
If you have extenuating circumstances regarding your refund, submit a refund appeal (see document linked below). It must be submitted no later than the last published day of finals. Submissions for current term only, not previous terms.

Refund Policy Appeal Form (PDF)