Refund Policy & Process

Refund Policy:
It is Black Hawk College’s policy to apply all awarded grants, scholarships and/or loans toward a student’s balance due before being eligible for a refund. A student’s balance due can include: past due tuition, fees, returned checks, fines or other obligations. A student may receive a refund after his/her balance due is paid in full and funds still remain available on the account. Refunds are made payable to the student and are processed by the Bursar’s Office.

Refund Process:

BankMobile Disbursements:  Most refunds will be disbursed through BankMobile Disbursements, via the student’s selected refund preference. Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information.

To view our contract, click here.

Electronic Payment Refunds: If any electronic payments were made through the student’s myBlackHawk account (credit card, debit card) during the semester, the Bursar’s Office is required to first disburse refunds back to the credit card or debit card used. If a refund due to the student is larger than what was paid electronically, then the Bursar’s Office will issue the remainder of the refund via the BankMobile Disbursement process.

Important dates to know when dropping a class:
You may receive a refund on your account after dropping a class. Timing is critical when dropping a class and affects the refund amount, if any. Please remember that it is your responsibility to withdraw or drop your classes. If you consider dropping a class, please see the dates listed below by semester:

Spring 2023:

If you drop a 16 week or a 1st 8 weeks class between: You will receive:
November 1, 2022 – January 16, 2023 100% refund
January 17, 2023 – January 23, 2023 75% refund
January 24, 2023 – January 30, 2023 50% refund
On or after January 31, 2023 No refund available

Summer 2023:

If you drop a 16 week or a 1st 8 weeks class between: You will receive:
April 4, 2023 – June 4, 2023 100% refund
June 5, 2023 – June 11, 2023 75% refund
June 12, 2023 – June 19, 2023 50% refund
On or after June 20, 2023 No refund available

Fall 2023:

If you drop a 16 week or a 1st 8 weeks class between: You will receive:
April 4, 2023 – August 20, 2023 100% refund
August 21, 2023 – August 27, 2023 75% refund
August 28, 2023 – September 4, 2023 50% refund
On or after September 5, 2023 No refund available


NOTE: The above list of refund dates is not inclusive. Courses shorter than seven weeks have prorated refund dates. For further details on shortened course refund schedules, please visit Enrollment Services on campus or send us an email from your myBlackHawk email account to

Additional items to keep in mind:

  • The deadline may be on the weekend. If so, please email with the information regarding the class you would like to drop. If the date stamp on your email is before the deadline, it will be processed on the next business day and considered to be dropped by the deadline.
  • Check your myBlackHawk account within a day or two to be sure the drop was processed.
  • You may exchange the same number of credit hours during a refund period at no additional charge. Example: If you drop ENG 101 and add PSYC 101, you will not owe any additional tuition or fees.

Financial aid refunds:
Specific information related to financial aid at Black Hawk College can be accessed on the Financial Aid Office page.

Refund appeal process:
If you have extenuating circumstances regarding your refund, submit a refund appeal (see document linked below). It must be submitted no later than the last published day of finals. Submissions for current term only, not previous terms.

Refund Policy Appeal Form