The Computer Information Technology IT Support Technician Certificate equips students for roles in computer support, maintenance, and repair of personal computers and peripherals. This program fosters technicians capable of handling hardware maintenance, application support, and help-desk responsibilities. Graduates will master software and hardware installation, PC component repair/replacement, basic network setup, peripheral support, and routine maintenance. Upon completion, students will sit for the CompTIA A+ Certified Technician exam. While prior hardware and software experience is beneficial, it is not mandatory; basic computer skills in word processing, spreadsheets, web applications, and file management should already be established.
Students who begin this program to continue their education may do so with the IT Support Technician Track AAS degree.
Opportunities for employment exist in commercial, business, and industrial environments. Typical positions include field service personnel, help desk, and computer system support staff.
Three Black Hawk College honor societies recently welcomed new members at a joint induction ceremony. Alpha Beta Gamma – National Business Honor Society for students enrolled in business and professional […]
President Dr. Jeremy Thomas recently was interviewed by the Quad Cities Regional Business Journal for a Q&A, with topics such as what attracted him to the college and his first […]
Three Black Hawk College honor societies recently welcomed new members at a joint induction ceremony. Alpha Beta Gamma – National Business Honor Society for students enrolled in business and professional […]
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