Return Policy
- You MUST have a receipt for all returns/exchanges
- Books must be unmarked, unopened, with seals intact, and in resaleable condition for returns/exchanges
- Type of refund will be based on the original method of payment
- Check purchases require a 5 BUSINESS DAY waiting period for cash refund
- Photo ID REQUIRED for all check, financial aid, and credit card transactions
- Student ID# REQUIRED for all check and financial aid transactions
- All supplies and clothing must be returned within 10 business days and must be in resaleable condition
- NO RETURNS on access codes, software, computers, electronics, and consumables (flash drives, batteries, etc.)
- NO REFUNDS on shipping/handling fees
Book Refund Time Limit:
- FALL/SPRING- 5 BUSINESS DAYS from the first day of the semester, 10 days from the first day of the semester with a drop slip
- SUMMER/8WEEK-3 BUSINESS DAYS from the first day of the semester, 5 days from the first day of the semester with a drop slip.
- MINIMESTER-NO RETURNS-Bookstores closed
- Books purchased AFTER THE 10TH DAY from the first day of the semester-NO RETURN/EXCHANGE
ALL RETURNS ARE SUBJECT TO MANAGEMENT APPROVAL
Visit and shop online at the BHC Bookstores:
Quad-Cities Campus Bookstore
East Campus Bookstore
