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You are here: Home > Admissions > Tuition & Fees > FAQs

FAQs

How are refunds from Black Hawk College delivered to students?

Refunds are delivered via the option selected when activating the BHC Money Card. Click here to activate your refund preference and make your refund selection. Once your refund preference is selected, funds are sent from BHC to Higher One who then disburses the refunds according to your selection. If you want the fastest access to your money, simply choose to have your refunds deposited directly into your OneAccount—a fully functioning FDIC Insured checking account. (Please note: In order to receive a refund, you must select your refund preference as soon as your card arrives in the mail.)

How do I get my BHC Money Card?

Students need to have their picture taken at the Campus Police Department. Black Hawk College students will receive a BHC Money Card from Higher One in the mail at their primary address on file with BHC. It is important that the Enrollment Services office has your current address on file as the ID card will not be forwarded to a different address.

I don’t think I will ever get a refund. Why is it important to select a refund preference?

Although you might not currently expect a refund from Black Hawk College, we may have a refund for you in the future. After all, it may be necessary to drop a class, a class may be canceled, or you may simply receive a scholarship or assistance you were not anticipating. Selecting your preferred method to receive refunds from BHC ensures you’ll always receive your refunds in a timely manner.

What if I already selected a refund preference?

Even if you’re already receiving a refund from Black Hawk College, you are required to activate your refund preference as soon as you receive your card. It only takes a minute to activate your refund preference with BHC and Higher One to avoid any delays in getting your refund.

What are my options for receiving Financial Aid or other refunds?
  • Easy Refund to the OneAccount (refunds available the same day BHC releases them).
  • ACH Transfer to other bank (refunds available 2-3 business days).
What exactly is the OneAccount?

The OneAccount is a fully functioning FDIC Insured checking account with no minimum balance and no monthly fees. Selecting the OneAccount allows you to access your Financial Aid refunds quicker and easier than ever before and offers a world of great benefits such as:

  • FREE Internet banking features
  • The ability to make purchases anywhere Debit MasterCard® is accepted.
  • You may also withdraw cash with no fees at the Higher One ATM located on campus.
What are the advantages of having my refunds deposited directly to my OneAccount?
  • Depositing your refund to the OneAccount and selecting an Easy Refund is the quickest way to gain access to your refund money.
  • The BHC Money Card is not a credit card. However you can use it for purchases at all participating merchants that accept Debit MasterCard, get cash at ATMs, pay bills and more.
  • Parents and friends can easily send you money online with a simple e-mail and a linked bank account.
How will I know when my Financial Aid or other refund has been direct deposited to my Black Hawk College OneAccount?

Higher One will send an email to the address you entered during activation when your refund has been deposited to your OneAccount. Additionally, you can view the details of your OneAccount by accessing your statement online at BHCMoneyCard.com or by signing up to receive text messages sent directly to your cell phone with Mobile Alerts.

Can I have my refund deposited to another bank account?

Yes. You may have your refund deposited to the bank of your choice. In order to have your refund deposited to your bank, activate your refund preference as soon as you receive the card by clicking here. During the activation process, select ACH Transfer to other bank for your refund preference and simply complete, print, and send the required third party form to the designated address. The form will be available online during the activation process.

Why is the MasterCard® Brand Mark on my new BHC Money Card?

The BHC Money Card can be used to make purchases wherever Debit MasterCard® is accepted. It's important to note that the BHC Money Card is not a credit card, but rather a debit card backed by the purchasing power of the MasterCard® Network.

Is this replacing my student ID card?

Yes. Once activated, the new BHC ID & Money Card will replace your current BHC student ID for building entry, library services, printing services, and identification on campus. And ride the Metro Bus FREE with your card.

What if I have additional questions?

Answers to additional questions along with an activation demo can be found by visiting BHCMoneyCard. com, or stopping by Bursar’s Office to learn more today. Additionally, Higher One offers easy answers to your questions with Easy HelpSM–our self-service database containing answers to frequently asked questions.

I got my bill and I owe a lot more than I thought I would. I moved back here from another state. Could that be the reason?

Yes, you must live within the college district for 30 days prior to the first day of the term to get in-district rates. If you previously reported you lived outside of the district, you must provide proof of residency. Examples of proof would include a current Illinois state-issued drivers’ license or ID, vehicle registration, voter registration card or a billing statement. Any of these items must be dated 30 days prior to the beginning of the term.

I pay my son’s tuition and fees. Why can’t I have access to his records?

Based on the Family Educational Rights and Privacy Act, college students’ records are protected from access of non-directory information without their written consent. Your student may come to Enrollment Services and sign a statement giving you permission.

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6600 34th Ave | Moline, IL 61265 | 309.796.5000
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