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Tutoring

Medical Receptionist

Medical Receptionist
Instructor: I. Earl
Prerequisite: Age 18 and GED or high school diploma.

Make every patient feel welcomed as they walk into a medical office. Learn exercises in judgment, independent action and coping graciously with interruptions.

Topics will include:
• Business and work ethics
• Patient/physician relations
• Scheduling and records management
• Role-playing
• Humor/stress
• Professionalism
• Generational attitudes
• Career path
• Customer Service Skills

Required: Complete a résumé through the BHC Career Services Center during the class.
7 Wednesdays      Oct. 15 – Nov. 26          6:00 – 7:30 p.m.
CRN 81775            Outreach – Rm. 407    Tuition Fee $175

Last updated 6/27/2014