Instructor: I. Earl
Prerequisite: Age 18 and GED or high school diploma.
Make every patient feel welcomed as they walk into a medical office. Learn exercises in judgment, independent action and coping graciously with interruptions.
Topics will include:
• Business and work ethics
• Patient/physician relations
• Scheduling and records management
• Generational attitudes
• Career path
• Customer Service Skills
Required: Complete a résumé through the BHC Career Services Center during the class.
7 Wednesdays Feb. 4-Mar. 18 6-7:30 p.m.
CRN 11568 Outreach-Rm. 407 Tuition Fee $175