Medical Receptionist
Instructor: J. Grice
Prerequisite: Age 18 and G.E.D. or high school diploma.
Make every patient feel welcomed as they walk into a medical office. Learn exercises in judgment, independent action, and coping graciously with interruptions.
Topics will include:
• Business and work ethics
• Patient/Dr. relations
• Scheduling and records management
• Introduction to Spanish
• Role playing
• Humor/Stress
• Professional image
• Generational attitudes
• Career path
Required: Complete a resume through the BHC Career Services Center.
8 Thursdays Apr. 5 – May 24 6:00 – 7:30 p.m.
CRN 12028 Outreach – Rm. 406 *Tuition Fee $128
*Call for out-of-state or out-of-district rates.
