Last updated 5/19/2015
Certificate Code 5768
The Administrative Office Support Certificate prepares the student as an entry-level office worker in private industry, non-profit organizations, and government offices. Entry-level positions may include routing telephone calls, handling the mail, filing and retrieving documents, and using a computer to organize data. Higher level degree positions may require planning meetings and special events, writing business letters, and making travel arrangements.
The role of office professionals (commonly known as administrative assistant, receptionist, word processor, and secretary) has changed due to the downsizing of companies, a decrease in middle managers, and increased use of technology. Excellent opportunities for employment continue in many companies. Because job titles in industry vary, emphasis is placed on skills and competency levels rather than job titles. Programs encompass the integration of 21st century workforce skills emphasizing communication, teamwork, project management, and problem solving.
Administrative Office Support Certificate
Certificate Code 5768
Course of Study Outline – Suggested Courses (Credit Hours)
BE 100 — Work Environment Orientation (2)
BE 106 — Records Management – fall only (3)
BE 110 — Data Entry – fall only (2)
BE 112 — Document Editing/Proofreading – fall only (3)
BE 145 A,B,C — Microsoft Word I, II, III or (3)
BE 145 — Microsoft Word
BE 160 — Machine Transcription – fall only (3)
BA 160 — Business Math I (3)
BE 122 — Administrative Support Systems – spring only (3)
BE 142 — Computerized Keyboarding II – spring only (3)
BE 146 — Excel for Business – spring only (3)
BE 163 — Presentation Graphics – Power Point (1)
COMM 105 — Essentials of English (3)
Minimum total hours required for certificate (32)
The Administrative Office Support Certificate is based upon a “ladder” concept so that students may exit the program after 32 hours or continue to pursue the Administrative Assisting Associate in Applied Science degree. The certificate consists of the first two semesters of the degree.
Gainful employment is one important measure that students and parents should pay attention to as they examine colleges and programs. All non-degree programs must be designed to lead to gainful employment in a recognized occupation in order to be deemed eligible for federal student aid. These programs are generally less than 2 years in length and result in a certificate.